Refund policy

All Hunt Of Hounds pieces are created one at a time, by hand. If you are unhappy with your purchase, we would be glad to work with you to find a solution. Please get in touch at info@huntofhounds.com.

Returns | You are welcome to request a return within 14 days of purchase. In order to keep our prices competitive, we ask that customers cover the return shipping cost. Contact us before making a return to see how we can help!

Defects | Defects are considered manufacturing errors outside of normal wear and tear. If your piece is found to be defective, it can be exchanged or repaired. Please email us with 2 photographs and a description of the defected item within 7 days of receiving your order.

 

Wrong Size | To avoid size errors, consider using Our Made To Order service to have a piece made just for you. We are happy to provide size-inclusive and personalization options. We do not accept returns on items purchased in the incorrect size.

Wear & Tear | All jewellery will change appearance with time and wear. Scuffs, scratches, and discolouration are not considered defects. Please consult the care card that was shipped with your order for instructions on how to care for jewellery.

Sale & Discounted Items | Sale items are considered final sale, and are sold 'as is.'