Shipping policy

DOMESTIC & CROSS BORDER (USA) SHIPMENTS

Orders are shipped Mon-Fri excluding holidays. We will make every effort to ship your order within 24 hours of confirming payment. Orders are shipped securely using as little plastic as possible.

We use Canada Post. A tracking number for your order is available upon request. If you do not receive your order within 10 business days, please contact us.

INTERNATIONAL SHIPMENTS

International orders will be shipped with Canada Post. Please note that once Canada Post passes the parcel off to a foreign postal agent, we no longer have reliable tracking methods. We will share the tracking information with you and do our best to work with overseas shipping companies to fulfil your delivery.

Import duties and taxes are the responsibility of the customer and are not included in the item price. You will most likely have duties and taxes due upon customs clearance.

All orders shipped internationally are final sale.

IMPORTANT!

Hunt Of Hounds does not accept responsibility for orders/packages after they have been shipped. Hunt of Hounds will assist in tracking packages, however it is the duty of the customer to contact and follow up with the delivery service.

Hunt Of Hounds does not accept responsibility for damage, loss, or theft of your package after it has been shipped.

Hunt Of Hounds does not accept responsibility for failure to deliver your order due to incorrect shipping information.